Privacy Policy

A Laser Recharge (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you shop with us at alaserrecharge.com, how we use it, and the choices you have. It applies to this website and to orders placed by phone with our South Florida office.

Information We Collect

When you browse our site, create an account, place an order, or contact us, we may collect:

• Contact and account details: name, billing and shipping address, email, and phone number.
• Order information: the products you purchase, printer make/model where provided, and your order history.
• Payment information: processed directly by our payment processor; we do not store full credit card numbers on our servers.
• Usage data: pages visited, browser type, and general device information, collected automatically to keep the site running smoothly and secure.

How We Use Your Information

We use the information above to:

• Process and ship your order, and match you with the correct cartridge for your printer.
• Communicate with you about your order, a return, or a guarantee claim.
• Maintain your dealer or account pricing, if applicable.
• Improve the site and troubleshoot problems.
• Send order-related and, if you opt in, occasional promotional emails. You can unsubscribe from promotional email at any time.

Cookies & Tracking

Like most e-commerce sites, we use cookies to keep items in your cart, remember your login, and understand how the site is used. You can disable cookies in your browser settings, though parts of checkout may not work correctly without them. We do not use cookies to sell your personal information to third parties.

Sharing Your Information

We don’t sell your personal information. We share it only where it’s needed to run the business:

• Shipping carriers (UPS, FedEx, USPS, etc.): to deliver your order and provide tracking.
• Payment processors: to securely process your payment.
• Service providers who help us run the website, send email, or provide customer support, under confidentiality obligations.
• Legal or regulatory authorities, if required by law.

Data Retention

We keep order and account records for as long as needed to fulfill orders, honor our guarantee, meet tax and accounting requirements, and resolve disputes, typically for the life of your relationship with us plus a reasonable period afterward.

Your Rights & Choices

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of promotional emails at any time using the unsubscribe link or by contacting us directly. Depending on your state, you may have additional rights over your personal information; contact us and we’ll do our best to help.

Children’s Privacy

Our site is intended for business and personal customers purchasing printer supplies and is not directed at children. We do not knowingly collect personal information from anyone under 13.

Changes to This Policy

We may update this policy from time to time as our business or the law changes. The “last updated” date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy or your personal information? Reach us at sales@alaserrecharge.com, or call 855-ALASER1 (855-252-7371).