Remanufactured & compatible cartridges since 1989
Know Your Cartridge

Cartridge Info

What actually separates a good remanufactured cartridge from a bad one, and why it matters for your printer and your budget.

Everything you should know about what actually separates a good remanufactured cartridge from a bad one — and why it matters for your printer and your budget.

Refilled vs. Remanufactured

These terms get used interchangeably, but they describe very different processes. A refilled cartridge is simply drilled open and new toner is poured in — the drum and other essential parts are never replaced, which shows up as poor print quality. Refilling is a large part of why the remanufacturing industry has an image problem, and it isn’t how we do business.

A remanufactured cartridge is fully opened up, and every consumable part — toner, gears, drum, blades, and anything else that wears — is replaced as needed. Every unit is then tested to verify print quality before it ships. Done right, a remanufactured cartridge yields a page count equal to or better than a new OEM cartridge — and it’s worth remembering that the major manufacturers themselves reuse parts from their own recycling programs in the cartridges they sell as “new.”

Superior Quality

We hold ourselves to a workmanship standard that treats every unit as a full remanufacture, not a quick refill — every key component that affects print quality gets replaced. That’s backed by our one-year guarantee: if a cartridge is defective, we replace it or refund it.

Real Cost Savings

Remanufactured cartridges typically run about half the price of new OEM cartridges. Customers who switch their whole fleet over to us have reported cutting their overall printing costs by as much as 80%.

Less Inventory to Manage

We build delivery schedules and packaging around how you actually use supplies, and ship in slimline cartons designed to take up less shelf space. Plenty of our customers have cut the physical space they dedicate to toner storage in half.

Free Shipping Over $50

Orders of $50 or more ship free anywhere in the United States, and orders placed by 3:00pm ET ship the same business day. Smaller orders ship for a flat $8.95.

When the Printer Itself Is the Problem

If a printer or copier won’t run right out of the box, that’s a hardware matter for the equipment maker to handle under their warranty — not a cartridge fault. Have your model and serial number ready and call the manufacturer’s technical support line directly:

  • Brother — 800-284-4329
  • Canon USA — 800-828-4040
  • Dell — 877-766-3355
  • Epson — 800-533-3731
  • Kyocera — kyoceradocumentsolutions.com
  • Lexmark — 800-539-6275
  • OKI Data — 800-654-3282
  • Panasonic — 800-346-4768
  • Ricoh — 800-882-4858
  • Samsung — 877-873-7279
  • Sharp — 800-237-4277
  • Xerox — 800-275-9376

Not sure whether it’s the cartridge or the machine? Send us a message first: we’ve been troubleshooting laser printers since 1989 and can usually tell from a short description.