Orders placed by 3:00pm ET ship the same business day; orders after that cutoff go out the next business day. The minimum order is $15 before shipping and tax.
Standard ground shipping runs 2-5 business days depending on where you are.
You'll get a tracking number by email the moment it ships, so you always know where your order stands.
Email sales@alaserrecharge.com or use our contact form and tell us what you need to return. We will reply with a return authorization number. No account or online portal required.
Defective or wrong item? We send a prepaid return label and get your replacement moving right away. Changed your mind? Unopened items can be returned within 90 days of purchase.
Pack the item in its original packaging and send it back with your return authorization number. Please do not write on or put labels on the product box itself.
Once we receive it, refunds are processed within 3–5 business days back to your original payment method, or your replacement is already on its way.
Unopened, non-defective items can be returned within 90 days of purchase for a refund, less a 10% restocking fee. The original packaging must be free of marks, stickers, labels or damage; items that come back otherwise cannot be refunded. Defective cartridges are covered by our one-year Guarantee and must be returned with at least 10% of their toner or ink remaining. Report a missing item, a wrong item, or a box that arrived damaged within 10 days of delivery. Because orders ship the same day, they cannot be changed or cancelled once placed.
