If a cartridge we sold you turns out to be defective within one year of purchase, contact us and we will replace it or refund the full purchase price. We send the return authorization and a prepaid label.
Every remanufactured cartridge is cleaned, refilled, and run through a test print before it ships, so you're not the one finding the defect.
One clear price, no membership tiers, and no hidden fees, the same pricing policy we’ve used since 1989.
We ship your replacement the same business day we approve the claim. You won’t be stuck waiting on us while a printer sits idle.
If one of our cartridges directly damages your printer, we will repair or replace the machine. And under the federal Magnuson-Moss Warranty Act, using a compatible or remanufactured cartridge cannot void your printer’s manufacturer warranty.
The guarantee covers cartridges purchased from A Laser Recharge for one year from the purchase date. A defective cartridge must be returned with at least 10% of its toner or ink remaining. The guarantee does not cover incidental damage, improper use, or a cartridge that has been modified. Printer repair or replacement is at our discretion and does not include routine maintenance, cleaning, or the replacement of wear parts and consumables. Email sales@alaserrecharge.com to start a claim.
